Terms & Conditions

  1. Campaign period is valid for successful orders placed between 12th May 2022 until 30th September 2022.
  2. You must place at least ten (10) successful orders between 12th May 2022 and 30th September 2022 in order to qualify and eventually redeem one (1) complimentary order from us.
  3. The minimum spend for each successful order is RM120 to qualify under this campaign.
  4. The value of your complimentary order will be taken from the lowest value purchased (less any refund/cancelled value) out of 10 successful orders during the campaign period (see example below).
  5. All 10 successful orders must be placed under the same user account and we will verify using email address and/or mobile number. 
  6. Successful orders refer to orders that were paid in full and successfully delivered. The order value is the finalised amount after discount, cancellation, and/or deduction of refund value.
  7. Any orders placed before 12th May 2022 and after 30th September 2022 strictly do not qualify under this campaign. 

For example:
1st order: RM156
2nd order: RM120 
3rd order: RM 200



10th order: RM178

Each order value is different, with RM120 being the lowest. As such, the value of your complimentary order is RM120.

Redemption Steps

  1. After completion of the 10th order, please contact us to initiate the claim of your complimentary order.
  2. We will verify the information and this process may take up to five (5) working days.
  3. Upon verification, we will confirm the value of your complimentary order and issue an e-coupon to you.
  4. You may use the coupon to redeem the complimentary order.

FAQs

Yes, there is a minimum spend of RM120 per order to qualify under this campaign. 

No, you can only qualify for the complimentary order if you placed 10 successful orders with us.

Successful orders refer to genuine orders that are paid in full and delivered. Since you cancel 1 order, that means you only have 9 successful orders with us. 

Yes, the order value that is relevant to this campaign is the final amount you pay to Online Pasar. If there is partial cancellation, partial refund or use of discount code, we will deduct the value off. 

For example, if you place an order of RM120, and receive a refund of RM10, the final order value is RM110 and this will be the amount use in this campaign.

No. All 10 successful orders must be placed under the same user account. We cannot combine orders. We will verify using email address and/or mobile number. 

These terms & conditions will be updated from time to time without notice.

Last updated: 11 May 2022.